4423 Lehigh Rd, Suite 327

College Park, MD 20740, USA

+1 301-684-TERP*8377

24/7 Customer Support

Mon - Fri 8AM - 10PM

Sunday Closed

Training Workshops
Training Workshops
Training Workshops
Training Workshops
  • Managed Security Services
  • Vulnerability Assessments
  • Penetration Testing
  • Training Workshops
  • Web Design and Development
  • Technology Repair
  • Data Storage
  • SharePoint Development

Managed Security Services

Our Managed Security Services delivers value to clients by providing them with industry-leading risk management solutions on an ongoing, continuous and long-term basis. This enables clients to focus on core business activities while transforming their security posture.
 
We provide the following managed security services:
 
1. Vulnerability Assessments and Analytics
2. Managed Threat Services
3. Third Party Cyber Risk Assessments
4. Managed Governance, Risk and PCI Compliance

Vulnerability Assessments

Terp Techs Vulnerability Assessment-as-a-Service use hacker techniques to identify vulnerabilities in target systems, with controlled exploitation to demonstrate risk. Terp Techs provides internal/external network and vulnerability testing, wired/wireless network testing, and social engineering assessments periodically. This process identifies risks providing mitigation, containment, and resolution to critical infrastructure.

Penetration Testing

Penetration testing is a comprehensive method of identifying security gaps in IT infrastructure by mimicking an attacker. It is a testing where ethical hackers make a proactive and authorized attempt to break into the systems to evaluate the security of an IT infrastructure.

Training Workshops

Education and training of staff greatly aids in the reduction of a potential security breech! One of the most effective interventions to shield against system vulnerabilities regardless of organizational setting (healthcare, government, small business, etc.) is a well-informed staff. With proper training, every employee should understand security policies and procedures, physical security measures, how to protect and manage confidential information, leading cyber security threats and risk mitigation, and how to recognize and intervene appropriately to social engineering efforts. We offer interactive team workshops to aid organizations in protecting sensitive information while promoting a culture of security awareness. We customize our workshops to meet your organizational needs. Please contact us today! It would be our pleasure to collaborate in developing the most effective training directly applicable to your teams’ needs for maximum benefit.

Web Design and Development​

At Terp Techs, we have an experienced visual design team with a trusted process that predictably produces designs that exceed our customers’ aspirations for their site. But our work improving your image doesn’t stop with your web site. Our talented, versatile professionals can help you establish a brand or corporate identity, produce outstanding printed materials, or provide creative strategy advice. Together these assets shape how users think and feel about your organization well before you’ve ever met them!

What We Do

    • Website Design
    • Web Application / SharePoint Design
    • Mobile App Design
    • Brand / Corporate Identity
    • Print
    • Creative Strategy

Our Website Portfolio

Desktop Support

Computer problem? Not to worry. With Terp Techs End User Support, you're never alone. We're there for you day and night — on the phone, online, or on-site.

What we do

  • Help Desk / Support Center
    • Centralized Phone and Email Contact
    • 24x7 On-Call Support
    • Remote Phone Support and Incident Assistance
    • Customized communication plans and services
    • Self-Help Services (coming soon)
  • Deskside Support Services
    • Troubleshooting and repair of hardware, operating systems and software applications
    • Network connectivity and file and print issues
    • Customer Service focused quality metrics and ticket tracking services
    • Recommendations on future hardware and software needs / requests
    • Experienced staff who take the role of customer advocate (user advocate)

The Terp Techs Support Center Process in a Nutshell

Ever wondered what happens when you send a request to the Terp Techs Support Center via phone or e-mail? Wonder no longer. At Terp Techs, we have a time-proven Ticketing System for logging in Support Center requests, evaluating them, assigning them a priority, and — most importantly — getting you the answers you need, when you need them.

Data Storage and Protection

Terp Techs provides cost-effective enterprise data storage solutions to ensure data confidentiality, integrity, and high availability for our Federal customers. We design high-performing, secure storage solutions to address a wide variety of government needs, including user applications, research, imaging, informatics, and other systems requiring complex data configurations.

Our storage services typically include high capacity data storage for individuals and groups whose storage requirements exceed traditional data storage limits in the realm of Big Data. Terp Techs has experience maintaining large storage repositories of multiple petabytes in the Federal marketplace.

Terp Techs works closely with stakeholders to provide the right amount of storage, at the right time, and at the right cost based on capacity, performance, and security requirements. We analyze data patterns and characteristics to design cost-effective, high-performance storage solutions that address specific needs, whether that is arrays with large file system block sizes or standard databases with smaller block sizes. Terp Techs has experience in determining the best storage solutions based on these characteristics, to include Direct Attached Storage (DAS), Network Attached Storage (NAS), and Storage Area Network (SAN) implementations.

Terp Techs provides network data protection solutions, including:

  • Backup media management
  • Backup policy management
  • Auditing
  • Data Restoration
  • Capacity Planning
  • Design and implementation of scalable backup solutions
  • Regulatory Compliance

We protect our customers’ data by eliminating single points of failure, providing fault tolerance, and implementing physical security measures such as fire suppression systems, emergency water shutoff valves, and emergency power shut-off for servers. We take care to ensure that all team members are adequately trained in the operation of each as well.

SharePoint Development Services

When it comes to business collaboration platforms, SharePoint sets the standard for the industry. Terp Techs provides SharePoint Development Services to customers in the DC metro area and beyond. Terp Techs uses SharePoint to create attractive, intuitive solutions for many delighted customers.

Our SharePoint Services include:

  • Migrations to SharePoint 2013 and 2016
  • Custom Development
  • Business Process Automation
  • Public-facing Websites
  • Branding
  • Business Intelligence
  • Document Management
  • Enterprise Search
  • Enterprise System Integration
  • Consulting
  • Infrastructure